Questions & Answers

For questions about....

Why do I have to secure a credit card?

Why is there a cancellation fee?

If I cancel 23 hours in advance, will I be charged?

What if I am sick?

Why shouldn't I bring my valuables to the spa?

Why is there a guest/child fee?

If I bring a guest/child, what will happen?

Why do I have to silence my cell phone?

What if I want to pay with cash?

What is considered disruptive/aggressive/abusive behavior?

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For questions about...

What kind of massage should I get?

What is the difference between Swedish and Deep Tissue?

How often should I have a massage?

Do I have to get undressed?

I don't like a lot of pressure, do you offer lighter massage?

What kind of massage lotion do you use?

Do you use essential oils?

How long after an injury can I have a massage?

Sometimes I feel sore after a massage, why is that?

How do I maintain the results of my massage?

Do you take insurance?

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For questions about...

I want to book a facial, which one should I choose?

Will a facial cause me to break out with acne?

I am sensitive to products, what do you use?

What should I expect in my service?

How do I prepare for my service?

Does a facial hurt?

I want a peel but I've never had one, which should I pick?

I am concerned about aging, what can I do?

I have acne, nothing works, what can you do for that?

I am getting married and want to look my best, can I get a facial?

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For questions about...

What are lash extensions and what kind do you use?

Will extensions make my eyelashes fall out?

How should I prepare for my lash extension service?

I got my lashes some where else, can I get a fill?

If I have extensions on, can I remove them first and get a new full set?

Can I wear makeup with my lash extensions?

How do I care for my extensions?

Can I swim with my lash extensions on?

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For questions about...

Does waxing hurt?

My last wax didn't hurt, why did yours hurt?

Do I have to grow my hair out?  How long?

Is your spa sanitary?

How long does it last?

Will it make my hair stop growing?

Will it hurt growing back in, like with shaving?

Will I get ingrowns?

How should I prepare for my appointment?

Someone told me to take a pain reliever before my appointment, is that right?

How do I care for my waxed area after my appointment?

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